ICE011 - Defining and Managing Project Requirements
Course Description
This course focuses on the requirements management process. Using an exercise taken from a real-life project, participants will learn how to define the problem, assess its business impact, and identify and manage stakeholders' expectations. Participants will utilize elicitation tools and techniques to uncover the underlying requirements that contribute to solutions that yield the desired outcomes. Through methods for clarifying expected deliverables and uncovering overlooked requirements, participants will be better prepared to work on projects characterized by uncertainty and high levels of change. The course will cover requirements verification, traceability, and change management techniques for both predictive and agile project environments. Participants will discover different ways to present requirements to stakeholders to maximize comprehension and encourage feedback.
In Partnership With
Project Management Essentials is delivered in partnership with Procept Associates Ltd, a Registered Education Provider accredited by the Project Management Association of Canada (PMAC) for meeting its quality standards. After completing this course, participants are eligible to write the Certified Project Coordinator (CPC) exam from PMAC.
TRC Calls to Action
This course provides education and training on corporate policy and core operational activities involving Indigenous peoples in order to gain long-term sustainable benefits from economic development projects.
Learning Outcomes
Learners will gain practical skills to:
- Utilize an enterprise requirements management framework and processes.
- Identify impacted stakeholders and discover and define their real problems.
- Realize and uncover real requirements using various methods and tools.
- Create appropriate questions to ask in surveys, interviews, job shadowing, and JAD sessions.
- Discover functional requirements that deliver business value.
- Document requirements clearly using standard formats, including user stories and case studies.
- Analyze, verify, and control changes to requirements.
- Refine, manage, and control changes to requirements.
- Use a hierarchical solution selection process to build a foundation for future requirements.
- Conduct financial analysis of proposed solution(s) to maximize benefits realization.
- Prioritize, select, and present the best requirements solutions to problems/opportunities and transfer practical requirements management methodology back to the workforce.
- Transfer a practical requirements management methodology back to the workplace.
Skills and Competencies
- Identify stakeholders and their expectations
- Tools of stakeholder analysis
- Assumptions
- Plan stakeholder management
- Communication skills
- Productive meetings
- Active listening
- Meeting intent
- Practice chair session
Summary
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Number of hours: 3.5 hours/day x 2 days = 7 hours
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Assessment: Attendance and participation are mandatory for both sessions and are monitored by the facilitator. Lack of attendance and/or participation may affect the learner's successful completion of the course. Successful completion of the course involves achieving 80% on the Final Quiz. An incomplete course will count as a fail.
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Previous education required: The prerequisite for this course is Project Management Essentials. The remaining courses of the Project Management MicroCertificate can be taken in any order.
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Delivery: Hybrid course with online modules and remote learning (Two half-day Zoom meetings).
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Completion timeline: You will have access to the course for one week from the last scheduled course date.
FAQ's
Is this course for everyone?
- Yes, this course is relevant to all people from all walks of life. The learners' life experiences will influence how they experience the course.
Some individuals and organizations may be GST-exempt.
- First Nations University of Canada is situated on the Star Blanket First Nation and is exempt from Provincial Sales Tax (PST). If you or your organization are exempt from Government Sales Tax (GST), please contact icec@fnuniv.ca to ensure that your invoice is prepared accordingly.
I need financial support. What funding options does ICEC recommend?
- Check out our Funding Opportunities here.
I am interested in an in-person offering of this course.
- Please contact icec@fnuniv.ca to learn more about which courses can be offered in person and discuss the options.
Who do I contact if I need help?
- Check out ICEC's Learner Support page to see if your question is answered in the FAQs. If your question remains unresolved, feel free to contact icec@fnuniv.ca for assistance. We are here to help! Support requests are received during regular office hours. Please expect a response within 24-48 hours.
Prerequisites
Applies Towards the Following Certificates
- Project Management Professional MicroCertificate : Project Management Professional MicroCertificate 2026